Privacy Policy

Effective Date: November 8, 2020

ExceptioNel Events (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect personal information from both Philippine-based and international clients when you visit www.ExceptioNelEvents.com, engage our services, or communicate with us.

This policy is governed primarily by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, while also observing generally accepted international data protection standards.
 

1. Information We Collect
We may collect the following categories of information:

a. Personal Information

• Full name

• Email address and phone number

• Billing and payment details

• Country of residence (for foreign clients)

b. Event Information

• Event type, date, time, and venue

• Styling concepts, preferences, and requirements

• Special instructions relevant to event execution

c. Media Content

• Photos and videos of event styling, décor, setups, and overall event ambiance

• Event highlights captured for documentation and promotional purposes

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2. How We Use Your Information

Your information is collected and processed for legitimate business purposes, including:

• Responding to inquiries and processing bookings

• Planning, coordinating, and delivering event services

• ​Billing, invoicing, and payment processing

• Client communication before, during, and after events

• Improving our services and operational efficiency

• Showcasing our work on websites, portfolios, and social media platforms for branding, online presence, and advertising

3. Legal Basis for Processing (Local and International)
We process personal data based on one or more of the following:

• Consent provided by the client

• Contractual necessity to deliver requested services

• Legitimate business interests, such as marketing our services and maintaining records

• Legal obligations under applicable Philippine laws

For international clients, we apply these principles in a manner consistent with globally recognized data protection standards.


4. Use of Photos and Videos (Media & Marketing)
By engaging ExceptioNel Events, clients acknowledge and consent that photos and videos of event styling, setups, and overall décor may be used for:

• Social media platforms

• Website portfolios

• Marketing, promotional, and advertising materials

We make reasonable efforts to highlight event styling rather than identifiable personal close-ups.

Clients may opt out or request limited media use by submitting a written request before or after the event. Such requests will be respected where reasonably possible.


5. International Clients & Cross-Border Data Transfers
For foreign clients, personal data may be:

• Collected and processed in the Philippines

• Stored digitally using secure systems

By using our services, international clients consent to the transfer, processing, and storage of their information in the Philippines, where data protection laws may differ from those in their home country. We take reasonable steps to ensure that personal data remains protected regardless of location.


6. Data Protection and Security
We implement appropriate technical and organizational safeguards to protect personal data against:

• Unauthorized access

• Accidental loss

• Misuse, alteration, or disclosure

Access to personal information is restricted to authorized personnel and trusted service partners only.


7. Sharing and Disclosure of Information

We do not sell or trade personal data.

Information may be shared only with:

• Suppliers, partners, or vendors directly involved in delivering event services

• Payment processors or administrative service providers

• Government or regulatory authorities when required by law

All third parties are expected to handle personal data in a confidential and secure manner.


8. Data Retention
We retain personal information only for as long as:

• Necessary to fulfill the purposes outlined in this policy

• Required by law or for legitimate business documentation

Media content may be retained for portfolio and promotional use unless a valid removal request is made.


9. Your Rights as a Data Subject
In accordance with RA 10173 and recognized international privacy principles, clients have the right to:

• Be informed about how their data is collected and used

• Access their personal information

• Request correction of inaccurate or outdated data

• Withdraw consent or request deletion, subject to legal and contractual limitations

• Object to certain processing activities

Requests may be submitted using the contact details below.


10. Cookies and Website Analytics
Our website may use cookies or analytics tools to improve user experience and website performance. These tools do not collect personally identifiable information unless voluntarily provided by the user.


11. Changes to This Privacy Policy
ExceptioNel Events may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.


12. Contact Information
For privacy-related inquiries, requests, or concerns, please contact:

ExceptioNel Events
Website: www.ExceptioNelEvents.com
Email: inquiry @ ExceptioNelEvents.com
Phone: 0966-298-0187 or 0999-517-8567